1. Who We Are
Global Mistral Solutions SL ("we", "us", or "our") is a company incorporated in Spain (C/De la Travesía S/N, 46024, Valencia). We operate a portfolio of digital brands, including just5stars.com.
This Privacy Policy explains how we handle personal data collected through our corporate website at globalmistral.replit.app and any other websites or services that link to this policy.
2. Data We Collect
We collect only the minimum data necessary to operate our services. This may include:
- Contact information — name and email address when you contact us directly (e.g. via email).
- Usage data — anonymised information about how visitors interact with our website, such as pages visited, browser type, and referring URLs, collected via server logs or analytics tools.
- Cookies — small text files placed on your device to enable basic website functionality and analytics (see Section 5).
We do not collect sensitive personal data (such as health information, financial details, or government ID numbers) through this website.
3. How We Use Your Data
We use the data we collect to:
- Respond to enquiries and communications you send us.
- Understand how our website is used and improve its content and performance.
- Comply with legal obligations under applicable Spanish and EU law.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Legal Basis for Processing
Where we process personal data, we do so on one of the following legal bases under the General Data Protection Regulation (GDPR):
- Consent — where you have given us explicit permission (e.g. subscribing to updates).
- Legitimate interests — where processing is necessary for our legitimate business interests and does not override your rights (e.g. website analytics).
- Legal obligation — where we are required to process data to comply with a legal requirement.
5. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. These may include:
- Essential cookies — required for the website to function correctly.
- Analytics cookies — used to understand aggregate visitor behaviour (e.g. pages visited, session duration). These do not identify you personally.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Third-Party Services
Our website may contain links to third-party websites or use third-party services (such as hosting infrastructure and analytics providers). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any personal information.
Our portfolio brands (including just5stars.com) operate under their own privacy policies, which govern the data collected through those services separately.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact enquiry data is typically retained for up to 2 years unless a longer retention period is required.
8. Your Rights
Under GDPR and applicable Spanish data protection law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
- Restriction — request that we limit how we use your data in certain circumstances.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us at info@globalmistral.com. We will respond within 30 days. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD — Agencia Española de Protección de Datos).
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
Our website is hosted on infrastructure that may be located outside the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@globalmistral.com
- Post: Global Mistral Solutions SL, C/De la Travesía S/N, 46024, Valencia, Spain